FAQs

Am I a freelancer or an agency?

For now, I'm a freelancer heading towards building a business, I already recruited an excellent team but we live in a third-world country so that's why the process of creating the actual business and bank accounts is slower.

How we handle legal contracts?

I don't have a company yet, so that's why I need Upwork to handle the legal and payment processes. My clients need to create an Upwork account and accept the direct contract.

Learn about Upwork contracts
How we price each package?

I defined with my team, hourly rates, total work hours of each project, we add all the Upwork fees and operation expenses. I have all the cost structures in this google sheet.

Learn how we price this
How we start a project?

We jump into a discovery call to get to know the project and package of interest. Then I send the Upwork contract and charge 50% upfront. Finally, we jump on a Strategy session to collect all information on the project and leave the rest to us.

Where we create the project dashboard?

I use Notion in which I created a system template to organize each task and phase of the project. I will send you an invitation to join into a dashboard.

Do we offer maintenance and technical support?

Yes, we offer 3 weeks of free technical support, after that period if you have any needs we will charge a 50$/h rate, whether that be Design or Development.

Let's jump on a meeting to create a top industry website!